careers at the Financial Ombudsman Service

Randstad Financial & Professional is currently recruiting for a number of roles on behalf of the Financial Ombudsman Service.  The majority of these positions are adjudicator roles within The Service.  

what is an adjudicator?
The job of an adjudicator is to resolve disputes. Financial businesses are required by law to listen to their customers’ complaints and try and sort them out. But if the consumer remains unhappy, they can go to the Financial Ombudsman Service. This is when the consumer’s "case" is referred to an adjudicator. Behind each case are two very real "parties" – the consumer and the business. The role of an adjudicator is to get to the heart of what’s going on in that case, so that you can make a judgement on what needs to happen. 

To find out more about what it takes to become an adjudicator with the Financial Ombudsman Service click here or see what the roles really involves in an overview from Clemmie Marron who is currently an Adjudicator with the Ombudsman Service.


If you think you have the skills and experience necessary then send us your CV to fosperm@randstadfp.com or take a look at the vacancies in more detail click here.